Frequently Asked Questions
Answers to Frequently Asked Questions
Check and Deposit Ticket ProductsQ: Are the computer checks shown on this site the only ones you offer?
Clarke American offers many more computer checks that are compatible with more than 1500 versions of software. If your software package is not listed online, simply call us Weekdays between the hours of 6 a.m. and 9 p.m. Central Standard Time, or Saturday from 6 a.m. to 6 p.m. CST, at 1-800-503-2345 to speak with one of our product experts.
Q: Do you have checks and deposit tickets that are compatible with Quicken?
Yes. We have both checks and deposit tickets available that are compatible with Quicken, Quickbooks, Microsoft Money, Managing Your Money.
Q: Do your checks include security features that detect and deter fraud?
Yes. Clarke American is committed to offering the highest level of security to our customers. All Clarke American checks incorporate our patented printing process system, Enhanced Security Level (ESL), to protect them from tampering, counterfeiting and photocopying. This system exceeds all existing industry guidelines and requirements and offers the greatest standard protection available. Many of our checks have an additional security feature -- the Void Pantograph (VP) -- which gives businesses an even higher level of protection against counterfeiters. If a check has been photocopied or scanned, the word VOID, which has been invisibly printed in specific locations on the check, will dramatically appear across the face of the copied check.
Q: What does "Select the Number of Parts" mean?
Some products come with a choice of one, two or three copies of each check or deposit ticket. Some financial institutions require customers to use deposit tickets with multiple copies, and many customers prefer to keep copies of every check or deposit ticket to simplify record keeping. A duplicate product has two "parts," a triplicate product has three "parts," and a quaduplicate product has four "parts."
Q: What if I am not satisfied with my order? Do you have a product guarantee?
Satisfaction is guaranteed. If there is ever an error in your order, we will replace it at no charge.
Q: What types of computer checks do you have?
ClarkeAmerican.com offers computer checks in both Laser (for Laser, InkJet and BubbleJet printers) and Continuous (for Pin-Feed printers) formats. The site also offers Laser Deposit Tickets and Laser Address Labels.
Q: Who do I contact to give feedback regarding products and services?
We would love to hear from you. Please send us an email, or you can chat with us online Weekdays between the hours of 7 a.m. and 10 p.m. Central Standard Time.