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Privacy & Security

Harland Clarke does not capture and store any personal information about individuals who access this website, except where you voluntarily choose to give us your personal details via the online e-mail form or if you are an employee entering the Employee area of the site. The personal information you give us is used exclusively by Harland Clarke for providing you with current and future information. We will not pass any of the personal data that you have provided us to any outside organizations and/or individuals, except with your express consent.


Harland Clarke's Information Security Program (ISP)

Harland Clarke's Information Security Program (ISP) is based on the standards identified by the International Standards Organization (ISO). We review and test our online security measures regularly. These measures include:


Web browsing "cookies"

A cookie is a piece of data stored directly on the user's computer hard drive that contains information about the user. Harland Clarke's site is not capable of using the cookies on a user's computer to identify the user. Cookies are used only for storing temporary information. For example, the user will only have to log in once while on Harland Clarke's site. Once the user closes the browser, the cookie created while browsing the Harland Clarke site terminates. If a user rejects the cookie by having the function turned off in the browser settings, the user can still use Harland Clarke's site. In this case, though, usability of the site may be limited.


Log files

Harland Clarke uses Internet Protocol (IP) addresses to administer the site, track page views and click-through activity, and gather broad information for internal use. IP addresses are not linked to personally identifiable information. For applications that have audit requirements, a unique user ID and password are necessary. To ensure audit controls are enforced, Harland Clarke will log and track the user ID while on our site.


Links

A site may contain links to other sites. Please be aware that Harland Clarke is not responsible for the privacy practices of sites not managed or maintained by our company. Harland Clarke encourages Web users to read the Privacy Statement of any site that collects personally identifiable information. Harland Clarke's Privacy Statement applies solely to information collected by Harland Clarke.


Surveys and contests

On occasion Harland Clarke may request information from users through surveys. Participation in these surveys is voluntary. Information requested may include contact information (such as name and phone number) for the purposes of contacting survey respondents if they have granted permission for Harland Clarke to do so. Surveys may solicit opinions and general information such as client/employee satisfaction and user satisfaction. Such information is for Harland Clarke's  internal use only.


Supplemental Information

Harland Clarke may use nonaffiliated companies to perform services on our behalf and at our direction (with the permission of those financial institutions with which Harland Clarke does business) to help Harland Clarke communicate with consumers or provide them with products or services. In these instances, Harland Clarke has written agreements that require the parties with whom it shares information to keep it safe and confidential and to use it only for the purposes specified.


When entering into an agreement to provide services to any financial institution, Harland Clarke contractually agrees the user's personally identifiable, non-public information will not be sold or provided in any way to another entity except as stated above. Harland Clarke will not share that information with any other party, including affiliates of Harland Clarke, for purposes that are not related to providing services to those financial institutions and/or their account holders.


Changes to Harland Clarke's Privacy Policy

Any changes to the Harland Clarke Privacy Policy will be posted on Harland Clarke's website. For questions about Harland Clarke's Privacy Policy, please click on the Contact Us link in the top navigation section of the site.


All Harland Clarke employees are kept up-to-date on our security and privacy practices. When new policies are implemented, Harland Clarke's employees are notified and reminded of the importance the company places on consumer privacy.


Finally, the servers in which Harland Clarke stores personally identifiable information are kept in a secure environment. Periodic assessments are conducted to ensure the controls in place are functioning as designed.


General Business Practices


Disclosure of Individual Consumer Information


Harland Clarke uses the information collected from you to process orders and to provide a more personalized shopping experience.


Harland Clarke may also use your information to provide you order confirmation and shipment notification, as well as to communicate with you about products, services, and promotions in the future. We may use third party service providers to assist us in maintaining good consumer relations by communicating to you relevant announcements regarding exclusive sales, company information, and to conduct consumer surveys. We may also provide your information to third party service providers who assist us in fulfilling your order, as well as to financial institutions for customer verification and fraud prevention purposes. All of our third party service providers are required by contract not to otherwise disclose your personal information.


Privacy Policy Changes


We may change our privacy policy at any time. Any changes to the privacy policy will be posted on this website so that you are aware of the information we collect, how we use it, as well as the latest updates on how we maintain the secure portions of our website.


Information You Submit or Give Us Permission to Obtain


We collect information from you when you choose to provide it to us through our online or offline environments. For example, if you:


We also collect information from you when you give us permission to access it. For example:


Technical Information Collected Automatically


How We Use the Information We Collect


We use the information we collect to provide our products and services to you, improve our products and services, develop new products and services and protect ourselves and our consumers.


If you register or open an account with us, the information we collect may be used to maintain your account, provide you with access to some features of our online environments or offer you the benefits and privileges that typically come along with account registration. This may include purchasing products or services, use of exclusive or personalized content or activities.


We also use the information we collect for other legitimate business purposes, such as to:


We may also use the information we collect to offer you customized content, including to:


Recognize new or past visitors to our online environments;


Some of our applications and mobile-optimized online environments may have location-based features. To deliver these features, we may access and use location data provided by your mobile device. Location information will be collected solely to deliver the requested feature, and it will not be further retained or stored by us. Finally, in certain limited circumstances, we may be called upon to release the information we collect in response to a court order, subpoena, search warrant, law or regulation. We plan to cooperate in responding to such requests, taking appropriate measures to ensure that the requester understands the potentially-sensitive nature of the information they may receive. We also reserve the right to cooperate with law enforcement authorities in investigating and prosecuting consumers who violate our rules or engage in behavior that is illegal or harmful to others or their property.