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Initial Issuance July 2000 This privacy statement discloses the privacy practices for Clarke American Checks, Inc. Because this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices to you, our customer. Clarke American has agreed to notify you, should you supply your e-mail address to us, of: |
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If you feel that this company is not abiding by its posted privacy policy, you should first contact Mrs. Brenda Matthews at security_officer@clarkeamerican.com or in writing to Mrs. Brenda Matthews, Security Officer c/o Clarke American Checks, Inc. 10931 Laureate Drive, San Antonio, TX 78249. Information Collection and Use Clarke American is the sole owner of the information collected on this site. We will not sell, share or rent this information to others in ways different from what is disclosed in this statement. Clarke American may exercise the right to collect information from our users at several different points on our Web site. Registration As a potential future enhancement, a user may be asked to complete a registration form. During registration, a user would be asked to provide their contact information (such as name and email address). This information could be used to contact the user about the services on our site for which they have expressed interest. It is optional for the user to provide demographic information (such as income level and gender), and unique identifiers (such as social security number), but encouraged so we can provide a more personalized experience on our site. Cookies A cookie is a piece of data stored on the user’s hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our site. The only drawback to this is that the user may be limited in some areas of our site. For example, the user may not be able to participate in any of our product specials/discounts that may take place. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Some of our business partners use cookies on our site (for example, SmartMoney.com). However, we have no access to or control over these cookies. Log Files We use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Links This Web site contains links to other sites. Please be aware that we, Clarke American Checks, Inc., are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site. Surveys & Contests From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. Security This Web site takes every precaution to protect our users’ information. When users submit sensitive information via the Web site, their information is protected both online and off-line. We may ask a user to enter sensitive information (such as Account and TR number) — that information is encrypted and protected. While on a secure page, such as an order form, the lock icon on the bottom of the Web browser, such as Netscape Navigator and Microsoft Internet Explorer, becomes locked, as opposed to unlocked, or open, when the user is just "surfing." While we use Secure Socket Layer encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our Billing department or a Customer Service representative) are granted access to personally identifiable information. All employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers’ information is protected. Finally, the servers in which we store personally identifiable information on are kept in a secure environment, certified by TruSecure, an Internet security solutions service. If you have any questions about the security at our Web site, you can send an email security_officer@clarkeamerican.com Supplementation of Information In order for this Web site to properly fulfill its obligation to our customers, it is necessary for us to supplement the information we receive with information from 3rd-party sources. In order for this Web site to enhance its ability to tailor the site to an individual’s preference, we may in the future combine information about the purchasing habits of users with similar information from potential future partners to create a personalized user profile. When a user makes a purchase from either of these two companies, the companies collect and share that purchase information with us so we can tailor the site to our users’ preferences. We do not share information with nonaffiliated companies unless you have given us permission to do so or unless it is necessary to maintain or service your business. We may use certain nonaffiliated companies to perform services on our behalf and at our direction to help us communicate with you, or to help us offer or provide you with products or services in connection with your business. In these circumstances, we have written agreements that require the parties we are sharing your information with to keep it safe and confidential and to use it only for the purposes we specify. When entering into an agreement to provide services to any financial institution we contractually agree that customers’ non-public personal information will not be sold. Nor will we share that information with any other party including affiliates of Clarke American for purposes that are not related to providing services to you or your customers Special Offers In the future, we may send all new members a welcoming email to verify a member password and username. Established members may occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Notification of Changes If we decide to change our privacy policy, we will post those changes on our Homepage so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users within one week of the anticipated change by way of an email to those customers who have provided us with their e-mail address. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected. |