Clarke American Checks, Inc. today announced plans to close its Charlotte, NC contact center facility. Clarke American opened the facility, which currently handles calls for financial institution partners and customers, in 1999 as part of the company’s channel shift strategy. The facility currently employs approximately 230 associates.

All calls will be re-routed to other facilities within the Clarke American contact center network. LaRhesa Pollock, Clarke American’s Vice President of Corporate Communications, stated, “We have an excellent relocation program in place for associates who wish to seek opportunities within the company. For those not interested in relocating, a comprehensive outplacement program is provided to assist our associates in career transition.”

This closure reflects the company’s decision to reallocate calls to other Clarke American facilities to maximize efficiencies within their contact center network.

About Clarke American
Clarke American, a wholly-owned subsidiary of Clarke American Corp. and M&F Worldwide Corp., is a leading provider of direct marketing services, contact center services, e-Commerce solutions and check and check-related products for more than 3,200 financial service companies throughout the U.S. Founded in 1874 in San Antonio, Texas, the company works with its financial institution partners to provide innovative product and service solutions that will deepen customer relationships, maximize efficiencies, enhance security standards, and improve profitability. Clarke American was the 2001 recipient of the prestigious Malcolm Baldrige National Quality Award in the manufacturing category, awarded by the U.S. Department of Commerce, which is the nation’s highest Presidential honor for quality and organizational performance. For more information, visit www.clarkeamerican.com.

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