Eric Scott Custom Products Is Honored With 2004 Supplier Excellence Award From Clarke American

SAN ANTONIO, TX – Eric Scott Custom Products of Sainte Genevieve, Missouri, has been recognized by Clarke American Checks, Inc. as one of four organizations to be honored with the company’s 2004 Supplier Excellence Award. The annual award distinguishes suppliers that have significantly contributed to the success of Clarke American through innovation and the demonstration of passion to the company, its financial institution partners and their account holders. Clarke American is a leading provider of checks and check-related products, contact center services, Internet and direct response marketing solutions for the financial services industry.

“The Supplier Excellence Award allows Clarke American to honor suppliers who exemplify the outstanding attributes that we seek to embody as a company,” explains George Bordon, Vice President of Procurement and Supply Management for Clarke American. “The recipients have successfully aligned with our business approach and vision and effectively contribute to taking our business to the next level. Out of more than 1500 suppliers to Clarke American, these are among the best.”

Recipients were nominated by Clarke American business leaders and selected for the award based on measurable criteria that include trust, customer focus, a passion for excellence and customer care, collaboration, a proactive and innovative approach to business, and a track record of measurable and profitable results.

Eric Scott Custom Products, a primary supplier of leather goods including checkbook covers, planners and other non-check products to Clarke American, was recognized for its extraordinary customer service and innovation in fulfilling product orders seamlessly and efficiently, meeting unusually high product demand and developing new products during 2004. “Eric Scott is much more than a supplier to us,” explains Letty Gonzalez, Marketing Specialist for Clarke American and one of Eric Scott’s nominators. “The company is really a very collaborative strategic supplier to Clarke American. We have a great amount of trust in the partnership we have with them.”

For Eric Scott Custom Products, the relationship with Clarke American also goes beyond supplier and customer. “From Eric Scott’s perspective, we don’t look at Clarke American as a customer,” observes Ron Coleman, President and CEO of Eric Scott Custom Products. “We consider Clarke American to be a part of our own business. Anything that is a problem for Clarke American is a problem for Eric Scott; a solution for Clarke American is a solution for us. It is an honor to receive the Supplier Excellence Award, and that honor is compounded because it is recognition from a Malcolm Baldrige National Quality Award recipient.”

As part of the Supplier Excellence Award recognition, Clarke American has made a donation in Eric Scott Custom Products’ name to the St. Louis Chapter of the ALS Association in memory of Daniel C. Duebelbeis, a sales representative to Clarke American for many years.

Other 2004 award recipients are Acclivus Corporation in Dallas, Texas; Caraustar Custom Packaging Group in Austell, Georgia; and Julien J. Studley, Inc. in New York City. The four were honored with the award in an early February ceremony.

About Clarke American
Clarke American provides checks and check-related products, contact center services, Internet and direct response marketing solutions for the financial services industry. Each year, the company produces more than 10 billion personal and business checks in a variety of formats for more than 4,000 banks, credit unions and other financial institutions nationwide. The company has more than 3,200 associates and a national network of electronically linked production facilities and customer service center located throughout the United States.

Clarke American is a recipient of the 2001 Malcolm Baldrige National Quality Award in the manufacturing category, awarded by the U.S. Department of Commerce, and is the recipient of the 2001 Texas Award for Performance Excellence given by the Quality Texas Foundation. For more information about Clarke American, visit www.clarkeamerican.com.

For information about this press release contact
Cary Corbin
(830) 609-1932
Debbie Talley
(210) 697-1228

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